District Manager
Under Armour
- Huixquilucan, Méx.
- Permanente
- Tiempo completo
- Establish and execute a comprehensive omni-channel strategic plan to achieve planned sales and KPIs
- Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
- Drive financial performance through consumer service, human resources, inventory control and store appearance
- Model the Brand's Athlete service standards and selling behaviors for all retail store formats
- Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
- Achieve forecasted Sales & Contribution Margin
- Accountable for Service Culture, Customer Service, People, Product & Operations
- Support New Store Opening; recruitment, on-boarding plans, training plans & load-in support
- Collaborate with the Retail Operations Manager on the retail teammate training program/annual calendar and new technology control and implementations e.g., RFID
- Maintain compliance with UA policies, risk control and asset protection across district
- Leverage regional resources for operation of business service
- Insight into future needs to provide input on budget modifications
- Develop contingency plans for obstacles and navigate through organizational ambiguity
- Define the work structure and understanding/accountability of each teammate's contribution
- Collaborate with leadership across entire organization to achieve objectives and goals
- Motivate and inspire team by communicating Under Armour's Values, Core Competencies and functional behaviors
- Articulate growth vision to empowers teammates to provide input, ownership, and visibility within their district
- Communicate expectations for brand, performance, and behavior standards
- Lead and partner with Store Managers and above on all performance management tools as well as providing performance feedback and insight on business strategy
- Oversee the Area Managers and provides performance feedback to teammates and insight on business strategy for example through Division of Responsibilities (DOR)
- Mentor and provide ongoing training and development of direct reports
- Lead Store leadership huddles and empower leaders to hold Team Shift Huddles
- Evaluate sales and payroll goals using payroll reports and tools; make scheduling adjustments as needed
- Partner with the talent teammates to recruit, hire, develop and retain high performing store leadership teams by considering seasonal hiring and turnover, network opportunities
- Recognize and resolve teammate performance issues in partnership with the Store Managers
- Engage in compensation decisions in partnership with the corporate HR & Ops teammates
- Drive teammate engagement by recognizing and rewarding performance and, providing feedback and/or action planning on substandard performance
- Ensure that the store leadership team adheres to and enforces all employment practices and policies
- Expert-level knowledge in Retail Industry
- Ability to apply knowledge to complex problems
- Knowledgeable on best practices to navigate through obstacles to maximize work optimization
- Fluency in local language and advanced verbal English skills
- Basic knowledge of employment laws including compliance with federal, state, and local requirements
- Strong communication, presentation, delegation, and follow-up skills as well as customer service focus.
- Robust prioritizing, interpersonal, problem-solving & planning skills
- Demonstrated ability to analyze business trends and reporting to drive sales
- Demonstrated ability to work in a fast-paced and deadline-oriented environment
- Demonstrated proficiency in sales generation, training, and leading of functional teams
- Minimum of 10 years' experience in a sports/apparel & footwear retail environment
- Minimum 2 years of retail leadership experience with similar responsibilities
- Ability to work a flexible schedule, including holidays, nights, and weekends
- Ability to travel between stores in district and/or region
- Ability to handle or relocate products up to 25 lbs/12kgs
- Able to stand and move about for extended periods of time with short breaks to handle products
- Ability to freely access all areas of the store; including the selling floor, stock and register area
- Reasonable accommodations may be made to assist in performing the essential responsibilities
- Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
- Under Armour Merchandise Discounts
- Competitive 401(k) plan matching
- Maternity and Parental Leave for eligible and FMLA-eligible teammates
- Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being