Rating & Billing Specialist
- Apodaca, N.L.
- Permanente
- Tiempo completo
- Generate and deliver invoices promptly, ensuring clear, professional communication and compliance with company standards.
- Investigate and resolve billing discrepancies efficiently by analysing billing errors, liaising with internal departments, and maintaining precise documentation of resolutions.
- Communicate professionally with customers regarding billing inquiries, providing expert support and timely responses to maintain positive client relationships.
- Assist with month-end closing processes to support accurate financial reporting, including reconciliation and preparation of billing records.
- Collaborate with cross-functional teams such as finance, sales, and transportation to ensure seamless billing operations and resolve operational challenges proactively.
- Conduct daily billing and auditing activities of assigned claims to maintain compliance and financial accuracy.
- Ensure compliance with all applicable company policies and state and federal regulatory requirements related to billing and transportation operations.
- Maintain detailed and organised records to support audit requirements and internal controls.
- Continuously improve billing procedures by identifying inefficiencies and proposing enhancements.
- Keep up to date with regulatory changes affecting billing and transportation services to ensure ongoing compliance.
- Work efficiently in a fast-paced environment, managing priorities effectively while maintaining high standards of accuracy.
- Demonstrate strong problem-solving skills and a customer-focused approach to effectively address billing concerns.
- Support team training and knowledge sharing to foster a collaborative and inclusive work environment.
Joining CEVA Servicios de Mexico as a Rating & Billing Specialist means contributing to a vital function that secures the company's revenue accuracy and customer satisfaction. Your role will impact financial integrity and operational reliability, providing a foundation for sustainable business growth. This position offers opportunities to develop expertise in billing systems, regulatory compliance, and client communication within the dynamic transportation sector.About CEVA Servicios de Mexico:
We are committed to operational excellence, innovation, and integrity. At CEVA Servicios de Mexico, we value diversity and inclusion, providing a respectful workplace where all team members can thrive professionally and personally. Joining our team means becoming part of an organisation dedicated to continuous improvement and delivering outstanding service to our customers.As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.