UX Writer
- Ciudad de México
- Permanente
- Tiempo completo
- Share :
- Liaison between different stakeholders, Marketing, and UX team
- Build strong and empathic communication with our target audiences
- Analysis of product metrics
- Work with the product team to ensure a distinctive brand voice in each customer's touch point.
- Gather information to generate research plan strategies according to business objectives and user needs.
- Guide the team on new improvements and development of product strategy
- Creation of copies and microcopies
- Define content strategy with the marketing team
- Develop content for multiple channels such as notifications, emails, apps, and websites.
- Support our design system, working closely with our UXD to define copy on design components such as labels, buttons, etc.
- 2-3 years of experience as a UX Writer.
- Preferably, a bachelor's degree in communication, content strategy, or something similar.
- Knowledge in the creation of copies and microcopies in a variety of formats.
- Write content for multiple channels such as emails, landing pages, short articles, and clear and concise content, including UI components, notifications, chatbots, and self-service platforms.
- Experience in the interpretation of quantitative and qualitative feedback and use of data and research to evaluate content impact.
- Excellent communication skills, empathy for the user, and the ability to get buy-in on ideas.
- Adept at handling and analyzing both quantitative and qualitative data
- Desirable knowledge on usage of design software (Figma, Zeplin)
- Effective communication with different stakeholders inside and outside the organization.
- Negotiation and presentation skills, persuade with sustained design decisions.
- Make a positive impact on the lives of our customers via financial inclusion
- Professional development opportunities
- International exposure & work experience
- Company swag
- Legally required benefits
- Share :
- Share :
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