Senior Manager - Sales

• Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff.
• Partners with marketing to develop and implement sales marketing programs and initiatives.
• Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results.
• Establishes sales objectives by forecasting and developing sales quota for territories.
• Projects expected sales volume and profit for existing and new product lines and customers.
• Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors.
• Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution.
• Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.
• Manages sales staff by recruiting, selecting, orienting and training employees.
• Maintains sales staff results by coaching employees, planning, monitoring and appraising job results.
• Develops and maintains relationships with top customers.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.
• Forecasts and communicates intricate details to senior business managers.
• Interfaces with internal support departments to establish positive customer experience.
• Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives.
• Partners with various internal departments to troubleshoot issues such as inventory and operations.

• High School Degree or Equivalent required; Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred
• 3+ years prior experience with managing a sales team and sales programs
• 5+ years prior professional sales experience in related industry
• 5 years managing staff and programs at national, district or regional level preferred
• 7 years related industry professional sales preferred
• Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources
• Demonstrated understanding and execution of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Strong verbal, written, analytical, persuasion and interpersonal skills
• Ability to exercise teamwork, leadership, and flexibility
• Excellent time management and computer skills
• Ability to travel up to 25%

WESCO International