Gyc Gerente De Riesgo Operativo De Políticas Y
- Veracruz, Ver.
- Permanente
- Tiempo completo
Provides operational/service leadership and direction to team(s).
Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.
May contribute to the development of new techniques, models and plans within area of expertise.
Strong communication and diplomacy skills are required.
Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.
Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
**Responsibilities**:
Responsible for Quality oversight and monitoring that our guidelines are met
Lead a team who is responsible for completing all types of quality and control reviews.
Exercise full leadership and supervisory responsibility.
Responsible for team performance including timeliness of work, quality of reviews and monthly/yearly scorecards
Oversee Quality procedures and keep them current
Monitor team workflow, confirm tasks are meeting timeliness or come up with plans to keep all work current
Perform analysis on results and reporting based on reviews completed.
Communicate results to the Operational teams including root cause analysis on defects
Assist with requests and may interface with compliance and audit examiners
Analyze and identify risks based upon information provided when reviewing or adding new reviews
Act as a consultant to the business regarding process improvements for quality reviews
Ensure appropriate controls are in place for all work performed
Drive corrective actions and develop corrective action recommendations
Work with multiple MIS and system teams to ensure data is available for result analysis
Work with Ops Quality Control team members located in multiple sites
Help drive consistency between the functions of Credit Operations through quality reviews, control reviews, audit feedback and results
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Ability to manage teams.
**Qualifications**:
5-8 years of experience leading teams preferred
Ability to analyze results and identify strengths and opportunities
Experience in creating and implementing processes that result in improved business performance
Ability to work independently, prioritize and work diligently under pressure
Ability to effectively communicate with multiple lines of business and multiple layers of management
Credit Operations experience required
Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Navigates complexity to create clear, often unique solutions
Demonstrate exceptional organizational skills
Performance record with a history of increased responsibility, and task / project delivery
Proven ability to make sound business decisions
Superior execution skills with a focus on clear, realistic action steps and timelines
Proven ability to communicate business rationale to internal and external counterparts
**Education**:
Bachelor's/University degree or equivalent experience
Descripción de puesto
El Gerente de Riesgo Operativo de Políticas y Regulaciones integra la experiência y comprensión de las áreas que atiende a nível de aplicabilidad de regulaciones y políticas.
Se requiere el desarrollo de habilidades de diplomacia y comunicación para orientar, influenciar y trasmitir los argumentos a los colegas de otras áreas y clientes externos ocasionales.
Es responsable del volumen, la calidad, la puntualidad y la entrega de los resultados finales de un área.
Tiene la responsabilidad total de la administración de un equipo; esto puede incluir la administración de personas, planificación, incluidas obligaciones tales como evaluación de desempeño, compensación, contratación, medidas disciplinarias y desvinculaciones.
**Responsabilidades**:
- Entender los diversos negocios y las reglamentaciones aplicables que rigen.
- Evaluar adecuadamente el riesgo junto a las áreas de Operaciones ICG cuando se toman decisiones, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia, así como supervisar de manera efectiva
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