Retention Specialist Tiempo completo en oficina
RUIMX
- Hermosillo, Son.
- Permanente
- Tiempo completo
Retention Specialists at RUI are responsible for retaining our core customer base. You will work directly with our customers to determine how we can improve our products and services and how to retain their business. Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fastpaced and energetic environment. Our goal is to provide great customer service, and improve sales by creating lasting bonds with customers, and to do that, we need the very best people to join us.
RUI provides all new employees with an industryleading training program, so all positive, energetic, selfmotivated, and confident applicants are encouraged to apply.
Essential Duties and Responsibilities Other duties may be assigned
Must be comfortable taking inbound and making outbound calls to upgrade, offer promotions, and regain customers
Deliver prepared sales pitch, reading from scripts that describe products or services, to influence customers to retain our products or services
Listen to customer concerns with the goal of identifying the causes of the problem.
Characteristics of an ideal candidate
Retention, customer service and sales experience call center
Strong conflict resolution skills
Proficient with technology applications email, internet browsers, search engines and data management systems
Excellent communication skills professional demeanor written verbal
English level intermediate to advanced
Proficient in multitasking
Ability to build rapport with customers, empathy and patience.
What we offer
Competitive base salary.
Commissions.
All law benefits 100 base salary at IMSS.
. Weekends off.
Food vouchers.
Training paid.
Bolsa de trabajo México ofrecemos puesto de Retention Specialist para el sector de CallCenter Telemercadeo en la empresa RUIMX de Hermosillo. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
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