HR Business Partner
- Guadalajara, Jal.
- Permanente
- Tiempo completo
We’re Scale Up, and we’re on the lookout for a talented HR Business Partner. If you’re passionate about people, processes, and building a great work culture, we’d love to hear from you!About the ClientOur client is a leading ground transportation solutions provider, dedicated to simplifying the travel experience for millions of users worldwide. They offer a comprehensive marketplace for ground transportation, integrating services from shuttle buses to luxury limousines. Their innovative technology ensures a smooth booking process, and their commitment to quality service guarantees a reliable and stress-free travel experience.As a growing startup operating in a fully remote and multicultural environment, they are now focused on strengthening their internal operations and building the foundations for long-term, people-centered growth. With a team distributed across multiple countries and time zones, they foster a dynamic, collaborative, and agile culture — one that values ownership, continuous learning, and customer obsession.About the RoleYou’ll have a key part in shaping and driving the company’s People strategy by creating, improving, and rolling out HR processes across the whole employee journey. Working closely with leadership, you’ll be a trusted partner while also handling the day-to-day HR tasks—balancing big-picture thinking with getting things done.This is a fully remote role that needs someone who takes ownership, is proactive, and can build solid HR foundations in a fast-moving startup environment. You’ll be leading the setup and continuous improvement of core People processes, working mostly solo for now.ResponsibilitiesRecruitment and Selection
Lead the full hiring process from start to finish: gather role requirements with hiring managers, write and post job descriptions, screen candidates, conduct interviews, manage candidate communications, and support a smooth onboarding experience for new hires.HR Process Design & Documentation
Create, implement, and continuously improve scalable HR policies, workflows, and internal guidelines across the employee lifecycle. Make sure everything is well-documented and accessible for a fully remote and distributed team.Employee Relations & Culture
Act as a go-to resource for employees, fostering a positive work environment through active listening, conflict mediation, and culture-building initiatives that promote inclusion, trust, and collaboration.Engagement & Team Experience
Keep a pulse on how the team is feeling through regular feedback, surveys, or informal check-ins. Use that input to launch initiatives that boost morale, recognition, and connection, especially important in a remote setup.Performance Management
Design and roll out a performance management process that works for the entire company. You’ll define how and when feedback is given, how goals are set and tracked, and how people grow in their roles. A big part of this will also be helping managers become better leaders—coaching them on how to evaluate their team fairly, give useful feedback, and support their team members' development over time.
- Performance, Compensation & Benefits
- People Analytics