Network Engineering Manager

• Oversees Network Engineering processes and teams with a focus on fostering a culture of accountability, collaboration, and innovation. Provides clear direction, mentorship, and career development opportunities to team members.
• Ensures company network infrastructure—including voice, video, data, and administration—operates as designed and in alignment with established key performance indicators (KPIs) and organizational goals.
• Provides strategic leadership by developing and maintaining a long-term vision and roadmap for network architecture, ensuring scalability, resilience, and alignment with enterprise business strategy.
• Assigns, manages, and performs project work, including defining scope, scheduling, resource allocation, budgeting, and outcome measurement. Encourages transformation through automation, process improvement, and adoption of emerging technologies.
• Drives team engagement by promoting open communication, recognition of achievements, and continuous improvement practices that enhance both performance and employee satisfaction.
• Provides documented service and support that emulate a consistent, standards-based framework, ensuring adherence to compliance, regulatory, and security requirements.
• Ensures provision of day-to-day support for assigned network elements and components through proactive incident and problem management, while cultivating a high-performance service delivery culture.
• Audits newly installed equipment, capacity, configurations, and hubs for conformance with company standards and best practices, using these audits as opportunities to coach and guide teams on performance excellence.
• Identifies performance bottlenecks and develops data-driven recommendations to improve service reliability and efficiency. Leads the implementation of solutions, ensuring delivery in accordance with technical, cost, resource, and performance management requirements.
• Ensures effective configuration and release management practices are in place, while driving transformation toward greater automation and self-service capabilities.
• Operates in a transparent manner, providing services consistent with approved service level agreements (SLAs), while reporting performance metrics and outcomes to leadership and stakeholders.
• Implements performance management frameworks by setting team and individual objectives, monitoring KPIs, and holding regular reviews to ensure continuous improvement and alignment to business outcomes.
• Acts as a change leader by managing organizational transformation, ensuring that teams adapt successfully to evolving technology, customer expectations, and business priorities.

• A degree in a technology-related field.
• 6-8 years of relevant experience.
• Advanced proficiency in English.

Unisys