Customer Service Rep
Aptiv
- Ramos Arizpe, Coah.
- Permanente
- Tiempo completo
- Handling customer requirements information.
- Harmonize customer needs against Aptiv interests.
- Customer Shipments Schedule & follow based on stablished routing instructions.
- Aptiv expedite freight coordination; on best time & cost
- Critical part numbers follow
- Effective care and communication with customer
- Shipping discrepancies on material follow up
- Validate and adjustment on customer requirements variation (increases & decreases)
- On time communication to manufacturing plants
- Education: Bachelor's Degree in Industrial, Business Administration, Logistics, International Commerce.
- 2+ years’ experience in automotive industry and logistics.
- 90% English (written and verbal)
- Basic knowledge in SAP, Microsoft Office (Preferably, intermediate to expert knowledge in Microsoft Excel).
- Problem solving skills.
- Ability to work effectively with people at all levels in an organization.
- Ability to lead customer meetings, at all levels, independently.
- Ability to communicate complex ideas effectively in English and Spanish, both verbally and in writing.
- Strong results-orientation and execution characteristics.
- Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.
- Ability to work under pressure.
- Negotiation skills, to be able to deal with end customer on a daily basis.
- Competitive compensation package.
- Learning, professional growth and development in a world recognized international environment.
- Recognition for innovation and excellence.
- Opportunities to give back to the community.
- Meaningful work that makes a difference in the world