Remote L2 Production Support

NTT Data

Ciudad de México
Permanente
Tiempo completo

Hace 2 meses

Req ID: 267644NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Remote L2 Production Support to join our team in or near CDMX, Jalisco (MX-JAL), Mexico (MX).The Remote L2 Production Support team member will work remotely from their home office in any city in Mexico.A Remote L2 Production Support team member is self-motivated with an ability to work on one's own with a strong sense of ownership and accountability, pays attention to detail, is highly organized, and possesses excellent follow-up skills. Via strong written and verbal skills, a Remote L2 Production Support team member can summarize complicated technical information for people who are less technical. A remote L2 Production Support team member is also excellent at influencing team members at all levels, and possesses the ability to develop and maintain good relationships with senior leadership, colleagues and clients.Basic qualifications

3+ years of experience in technology
Experience using SQL, Linux and/or Unix
Strong analytical, communication, interpersonal, problem-solving, organizational, and time management skills

Preferred qualifications

Prior experience in either a System Administrator or Application support role
An understanding of any one, or more, of the following Technology Risk domains to include information security, business continuity, technology resilience, controls monitoring, risk assurance and risk governance: Jira, ITIL
Ability to perform analysis or troubleshooting when an issue arises, and providing possible alternatives to help establish solutions and confirm remediation of the issue

Benefits

Competitive salary (negotiable)
You can work remotely for any part of Mexico.
Grocery Tickets - 12% of base salary
30 days of Christmas bonus
12 days of vacations
5 personal days per year
Medical insurance (You and your family)
Life insurance
Opportunity to grow in the company

#LI-LATAMAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data

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