We offer:What we have to offer:A company with a bright future: As a listed M-Dax company, we already employ more than 41,000 people in over 100 countries, and are thus playing a key role in driving the future of intralogisticsAttractive compensation: Compensation according to the Bavarian collective agreement of IG-Metall, 35 hours/week with the possibility of an increase, extensive additional benefits (13th month salary, Christmas/holiday pay, ...), performance-related bonus, subsidies for canteen meals, JobradMove on together: Standardized and documented feedback process with international career opportunities and individual development offersVibrant community: Regular company events and professional workshop formats with opportunities for internal networkingA state-of-the-art IT organization: modern IT equipment & mobile devices, international teams, multi-cloud strategy (Azure & GCP), Agile methodsOur basics: Flexible working hours, part-time models, opportunity for regular mobile working, employer-funded company pension scheme, opportunity for deferred compensation with employer subsidyTasks and Qualifications:Your Tasks:
Application Management:
Manage the integration of external facing applications into the CIAM platform and ensure all important points are considered during the process.
Provide continuous support during the lifecycle of applications by advising them with your technical expertise and knwoledge in terms of CIAM related topics.
Stakeholder Collaboration: Work closely with business users and other IT teams to understand and evaluate requirements, analyze business processes, and provide technical guidance.
Maintenance and support: Regularly system monitoring to take care about the operational aspects of the CIAM platform and be in close contact with other supporting IT teams.
Incident & Problem Management: Act as a primary point of contact for application or user related incidents, leading troubleshooting efforts, coordinating with support teams, and ensuring timely resolution.
Documentation & Reporting: Maintain comprehensive documentation for applications and users, including configurations, processes, and support procedures.
Your Skills and Expertise:
You have completed an apprenticeship or degree in IT
Your independent, analytical, structured working style, high willingness to perform and take initiative, as well as your enjoyment in solving our customers' problems, distinguish you
You demonstrate a high willingness for continuous personal development
You are empathetic and responsive to the needs of others
You are interested in other people, communicate confidently in English in an international environment
