Account Manager for Fine Fragrances

• Grow Givaudan business with designated accounts by managing top and bottom lines
• Cultivate and manage customer relationships within portfolio of accounts
• Monitor customer and competitor activity and maintain customer information
• Develop and track Account Plans for key accounts
• Develop and deliver internal and customer presentations
• Identify/create opportunities for Givaudan to participate in targeted briefs
• Identify customer requirements and follow up on customer submission
• Coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of Givaudan resources
• Transition customer projects and new wins from scale-up to production
• Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
• Negotiate pricing agreements within guidelines
• Manage credit, pricing, rebates and budget etc. for key accounts
• Manage and resolve customer complaints and ensure prompt resolution
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

• Bachelors or Master degree in business administration, economics, marketing, or chemistry.
• Overall 7-10 years of working experience
• 3+ years of experience supporting sales teams, being familiar with business routines and contact with clients.
• Market understanding of trends in Fine Fragrances.
• Hunting behavior for new clients and new business.
• Knowledge of competitor activities with key customers.
• Develops basic Account Plans, incorporating comprehensive customer knowledge and analysis
• Fluency in English (90%) is required.

• Annual bonus.
• Medical insurance coverage.
• Career Development Opportunities with access to many virtual learning sessions.
• International working environment

Givaudan