Salesforce & Enterprise Application Administrator

Guadalajara, Jal.
Permanente
Tiempo completo

Hace 1 mes
Postúlese fácilmente

At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We’re relentlessly customer-centric. Everything we do is in service of making our clients’ work easier and helping them deliver better experiences to their clients. We’re also a true team: supportive, scrappy, and always in it together. We believe in showing up for one another, rolling up our sleeves, and celebrating the wins. It’s who we are, and it’s how we help our customers succeed. Neostella is in hyper-growth mode, leveraging cutting-edge technology to solve real challenges for our clients. And we’re looking for driven, people-first professionals to help us scale with purpose and heart. As we continue to expand, we are seeking a Salesforce & Enterprise Application Administrator to join our team!The ideal candidate will be responsible for managing, configuring, and optimizing our mature Salesforce instance, as well as overseeing related critical enterprise applications. This role is integral to ensuring seamless operations, driving business process improvements, and supporting cross-functional teams with technology solutions that enable growth and efficiency in a fast-paced environment. Curious what your day would look like as a Salesforce & Enterprise Application Administrator? Check out the details below!Key Responsibilities:

Manage and maintain the Salesforce environment, including user setup, security, reports, dashboards, and data integrity.
Configure and customize Salesforce objects, fields, automation, validation rules, and page layouts.
Manage Salesforce integrations with third-party applications and tools.
Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements.
Oversee, configure, and maintain additional enterprise applications (e.g., ERP, CPQ, marketing automation, and other SaaS platforms).
Evaluate and optimize system integrations, ensuring data flows seamlessly between applications.
Partner with business stakeholders to assess needs, implement enhancements, and ensure user adoption.
Develop and deliver end-user training sessions, knowledge base articles, and documentation.
Participate in technology roadmap discussions to align enterprise applications with business goals
Ensure compliance with data security and governance standards across all systems.

Requirements

3+ years of Salesforce Administration experience
Experience managing additional SaaS enterprise applications (ERP, marketing automation, etc.)
Salesforce Certification (Administrator required; additional Developer, Consultant, or Architect certifications preferred)
Strong understanding of data management, reporting, and system integrations.
Proven ability to translate business requirements into technical solutions.
Excellent problem-solving skills, attention to detail, and the ability to manage multiple priorities and deadlines.
Strong communication and collaboration skills for working with both technical and non-technical teams.

Preferred:

Experience with NetSuite, HubSpot, Zendesk, Jira.
Experience with middleware/integration tools (e.g., Celigo, Workato).
Basic knowledge of data migration tools and APIs.
Familiarity with IT project management methodologies (Agile, Scrum, etc.).
Exposure to cybersecurity and compliance best practices (e.g., SOC 2, GDPR).

Neostella