
Sr Analyst - People Solutions HR Digital Demand & Governance
- San Nicolás de los Garza, N.L.
- Permanente
- Tiempo completo
- Lead and manage the end-to-end Change Control Board (CCB) process for People Solution technologies, including timely review, evaluation, and approval of People Solutions change requests.
- Organize and facilitate weekly CCB meetings, including agenda setting, meeting documentation, and follow-ups.
- Ensure all changes are:
- Fit-for-purpose and aligned with global HR technology strategy.
- Compliant with the Enterprise Architecture roadmap.
- Evaluated for cross-Global Process Owners impacts and automation opportunities.
- Drive automation efforts to improve process efficiency and reduce manual tasks.
- Maintain and manage ServiceNow user groups and tickets to ensure proper access, permission controls and support are received within SLAs.
- Collaborate with Technology Leads, System Architects, and other teams to support and ensure People Solutions technologies and projects are desirable, viable, scalable, and sustainable within PepsiCo S&T governance and compliance standards.
- Minimum of bachelor’s degree in computer science, Engineering, Information Technology, or related field, or having equivalent work experience.
- 3-5 Years of IT Experience.
- Strong documentation and project management experience.
- Proficiency in Microsoft O365 tool set (SharePoint, Teams, Azure DevOps, PowerApps, etc.).
- Experience in data flow diagrams.
- Familiarity with technology project lifecycle, deployment, and change management processes.
- Experience in ServiceNow or SAP SuccessFactors (preferred).
- Ability to strategically think, learn new technologies and process information quickly.
- Ability to manage multiple priorities, timelines and processes.
- High degree of initiative, self-motivation, and creativity and experience providing roadmap and tactical leadership.
- Good understanding of HR and IT technologies.
- Ability to prioritize own work under general supervision in a fast-paced dynamic global team environment.
- Clear, strong, and proactive communication skills.
- Comfortable working with cross functional teams such as: IT, HR, and global business teams.
- Provides outstanding customer service skills to various project stakeholders and technology owners.
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.