Credit Collections Analyst

• Manages accounts receivables aging including researching payments, preparing and updating aging reports and reviewing with regional sales managers and sales representatives.
• Release of sales orders based upon evaluation of account history and company established credit policy.
• Obtain proper credit information for evaluation of appropriate credit lines for customers based upon company established credit policy.
• Make collection calls for past due invoices on accounts.
• Access customer portals, where applicable, to obtain status and facilitate resolution of overdue invoices.
• Prepare and send invoice copies and other correspondence to customers and sales representatives to assist in collection of account balances.
• Initiate a clarification ticket in the ticketing system for tax, freight, pricing and write off, as required, to obtain payment and/or account resolution.
• Obtaining proof of deliveries: obtaining

• Minimum of 5 years accounts receivable/collections experience required.
• SAP experience required.
• Strong proficiency with MS Office applications, primarily Excel.
• High School diploma or equivalent required.
• Associate degree in accounting or finance or equivalent combination of education, training and related experience required.
• Excellent written, oral and interpersonal communication skills.
• Proficiency in Spanish is required.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Ability to manage multiple assignments and work independently within deadlines.
• Strong teamwork skills with the ability to establish and maintain positive and effecting working relationships with multiple departments.
• Careful attention to detail and accuracy required.
• Ability to work courteously and tactfully with customers, sales representatives and employees.
• Excellent time management, analytical and organizational skills.
• Ability to maintain confidentiality on invoicing issues.
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Freudenberg