Customer Service Representative

Firmenich

  • Nuevo Leon
  • Permanente
  • Tiempo completo
  • Hace 13 horas
Customer Service Representative / Order Fulfillment Analyst
Apodaca, NL.
México.
At Campus México, people are at the heart of the company, we are committed to equal employment opportunities and value diversity in workplace
**Key Responsibilities**:
Operational responsible of indicators associated with deliveries on time and production planning.
Manage customer orders in the system; from its entry, process, and exit
Develop, propose, and improve traffic routes to optimally dispatch customer requirements.
Propose and develop a production plan, monitoring stock levels and customer orders.
Lead and participate in meetings associated with fulfilling customer orders.
Monitor that the finished product stock strategy is guaranteed and executed
Involve the areas associated with the process, to optimize, balance, communicate and balance the capabilities of the plant and develop a production plan.
**We value**:
- Bachelor's in Logistics or similar
- At least 3 years of experience as Customer Service Representative
- Experience withing food industry as a plus
- English: B2 at least
**We offer**:
- Entry to exciting and inspiring world of ingredients;
- Work for a world leading group in environmental and sustainability initiatives
- Culture that allows you to live your purpose, values creativity, and diversity.
- Work in a global and intercultural environment;
- Great opportunities to learn and grow.
- Inclusive benefits package such as Hybrid Work model and generous parental leave

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