Field Service Resource Manager
- Querétaro, Qro.
- Permanente
- Tiempo completo
Thisincludes normal Service activities, Modification and Upgrades, and Newcompressor installations.Thesuccessful candidate will be based in Mexico and will bring a strong technicalbackground in compressors & compressor operations, excellent leadershipcapabilities, and a customer-focused mindset to drive operational excellenceand Field Service growth in the region.How You'll Make an ImpactOversee and manage all field service activities acrossMexico, including installation, commissioning, maintenance, and troubleshootingof compressor installations.Lead and support a regional team of field serviceengineers, driving continuous improvement and training initiatives.Ensure service quality, customer satisfaction, andcompliance with safety and regulatory standards.Develop and execute service strategies to improveperformance, customer loyalty, and revenue.Coordinate with regional sales and operations teams toalign and forecast field activities with broader business goals.Build strong relationships with customers, partners,and internal stakeholders to identify service opportunities, provide technicalsupport, and monitor service KPIs and team performance.What You BringBachelor's degree in Engineering, BusinessAdministration, Technology, or a related field, with 5-7 years of relevantexperience in field service, repair operations, or customer technical support,preferably within the compressor or industrial equipment industry.Strong technical knowledge of turbo and reciprocatingmachinery principles, operations, installation, commissioning, and maintenancepractices.Proven ability to interact professionally withmanagement, clients, and shop personnel, demonstrating tact, strongorganizational skills, and the ability to manage multiple priorities under timeconstraints.Strategic problem solver with strong analyticalskills, capable of translating business goals into operational initiatives,assessing training needs, and driving data-driven decisions.Experience with ERP/service management systems (e.g.,SAP, Salesforce), familiarity with regional regulatory and safety standards,and ability to travel regionally and internationally (10%-25%).
Fluent in English, with preferred experience at aglobal compressor OEM or similar manufacturer, and a solid understanding ofservice business operations and customer support.About the Team OurTransformation of Industry division is decarbonizing the industrial sector.Increasing electrification and efficiency are key and demand for green H2 andderivative fuels will rise.
We enable decarbonization of the industrial sectorand the transition to sustainable processes, building on a strong industrialcustomer base, a global network, diverse technologies, and integrated executioncapabilities.
Who is SiemensEnergy?
At Siemens Energy, we are more than just anenergy technology company.
With ~100,000 dedicated employees in more than 90countries, we develop the energy systems of the future, ensuring that thegrowing energy demand of the global community is met reliably and sustainably.The technologies created in our research departments and factories drive theenergy transition and provide the base for one sixth of the world's electricitygeneration.Our global team is committed to makingsustainable, reliable, and affordable energy a reality by pushing theboundaries of what is possible.
We uphold a 150-year legacy of innovation thatencourages our search for people who will support our focus on decarbonization,new technologies, and energy transformation.Find out how you can make a difference atSiemens Energy: Our Commitment toDiversityLucky for us, we are not all the same.Through diversity we generate power.
We run on inclusion and our combinedcreative energy is fueled by over 130 nationalities.
Siemens Energy celebratescharacter – no matter what ethnic background, gender, age, religion, identity,or disability.
We energize society, all of society, and we do not discriminatebased on our differences.Rewards/BenefitsCareergrowth and development opportunitiesSupportivework cultureCompanypaid Health and wellness benefitsPaidTime Off and paid holidaysSavingsFundParentalleave and family building benefits#PAGE
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