CRM and Sales Support

Decentralized Masters

  • Cancún, QRoo.
  • Permanente
  • Tiempo completo
  • Hace 23 días
  • Postúlese fácilmente
Who Are We?Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.Our ImpactWhile our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.Our VisionOur goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.Are You Ready?This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.Check us out here:What will you be doing?We are seeking a Virtual Assistant (VA) to support our sales team by managing daily tasks in our CRM (Customer Relationship Management) system and ensuring accurate lead tracking and reporting. This role is ideal for someone who is detail-oriented, reliable, and comfortable working in a fast-paced, remote environment.You will help keep our sales process organized by maintaining clean data in our CRM (HubSpot), ensuring leads are assigned correctly, supporting team communication, and updating key reports and trackers.Key Responsibilities:Lead & CRM Management
  • Enter and update new lead information in the CRM system
  • Assign leads to the appropriate team members based on defined criteria
  • Merge and clean duplicate contact records
  • Reassign leads that are not being followed up on
  • Ensure all lead records are complete and accurate
Sales Reporting & Tracking
  • Record daily sales activity metrics (calls, conversations, appointments set)
  • Maintain and update performance dashboards and spreadsheets
  • Track the movement of leads through different stages of the sales process
  • Send daily summaries and updates to team leads
Data Quality & Auditing
  • Perform routine checks of CRM data to ensure accuracy
  • Identify and correct missing or inconsistent lead data
  • Support monthly data audits to ensure clean reporting
Team Communication & Support
  • Monitor team channels (primarily Slack) and assist with lead-related requests
  • Support appointment setters and sales reps with lead follow-ups
  • Keep internal communication logs and trackers up to date and organized
Lead Follow-Up Support
  • Launch follow-up sequences for older leads who haven’t responded
  • Monitor high-priority leads and ensure they are being engaged
RequirementsWhat do you bring? * Please submit your resume in ENGLISH
  • Native English speaker (or at least professional level)
  • Must be available in EST time zone
  • Experience in sales
  • Hubspot knowledge and experience
  • Prior experience working with a CRM (HubSpot strongly preferred)
  • Strong written and verbal communication skills in English
  • Comfortable using tools such as Slack, Google Sheets, and spreadsheets
  • Highly organized and process-oriented
  • Detail-focused with strong follow-through
  • Able to work independently with minimal supervision
  • Experience working as a virtual assistant or in a remote operations role
  • Weekend availability is a must
BenefitsWhat do we offer?
  • Competitive Salary
  • Fully Remote
  • Team Trips

Decentralized Masters