Customer Service Representative
Ibi Mexico
- Nuevo Leon
- $20.000 a $25.000 mensuales
- Permanente
- Tiempo completo
**Requirements**:
- Experience working with customer support
- Strong computer skills (MS Office, Excel)
- Experience with JDE and/or Power BI a plus
- Well-organized and responsible with an aptitude for problem-solving
- Excellent verbal and written communication skills - must be bilingual and proficient in English
- A team player with high level of dedication
**Responsibilities**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado, Por capacitación inicial
Salario: $20,000.00 - $25,000.00 al mes
Beneficios:
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Uniformes gratuitos
- Vacaciones superiores a las de ley
- Vales de despensa
Horario:
- Diurno
Consideraciones ante el COVID-19:
Uso de cubrebocas obligatorio en las instalaciones de la empresa
Idioma:
- Inglés (Obligatorio)
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