Provider Intake Specialist - Mexico

• 2+ years of experience in medical or clinical administration, preferably in an ABA, autism therapy, or behavioral health setting
• Strong familiarity with onboarding workflows, credentialing, or payer documentation processes
• Excellent written communication skills for clear, professional email correspondence
• Proven ability to manage multiple administrative tasks concurrently and independently
• Experience with systems such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools
• Strong attention to detail and ability to work with sensitive healthcare information

• Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
• Manage communication with vendors and partners via email to facilitate onboarding processes
• Follow up on incomplete tasks and ensure timelines are met for onboarding steps
• Maintain internal trackers and spreadsheets to monitor onboarding progress
• Submit and manage credentialing or payer-related documentation as needed
• File, store, and retrieve digital copies of signed agreements, intake forms, and therapy-specific documents
• Ensure compliance with HIPAA and clinic-specific data management protocols
• Provide regular progress updates and report issues to the onboarding or operations lead

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