Customer Service & Operations Manager – Spare Parts / Automotive Sector
Human Quality - HQP
- Querétaro, Qro.
- Permanente
- Tiempo completo
💰 Salary: $60,000 MXN monthly + superior benefitsDo you have experience leading customer service teams in spare parts warehouses and working with large automotive clients? This is your opportunity!🏢 About the Company:Mexican company dedicated to the manufacturing of industrial machinery, with a spare parts warehouse and distribution center in Querétaro, providing service to clients nationwide.🎯 Key Responsibilities:Lead customer service operations for the spare parts warehouse.Ensure excellent service experience for large automotive clients.Coordinate administrative and logistics processes between warehouse, sales, and after-sales.Ensure compliance with internal policies.Monitor KPIs and performance indicators.Manage and develop the team.✅ Profile Requirements:Bachelor’s degree in Business Administration or related field.Minimum 5 years’ experience in customer service, logistics, and warehouse operations in the automotive sector.Proven leadership experience.Proficient in SAP (Materials and Sales modules).Advanced English.Willingness to travel occasionally.💼 We Offer:Monthly salary: $60,000 MXNSuperior benefits package:Company carGasoline vouchersHQ Platinum nace como una división de Human Quality enfocada en el servicio de headhunting, creada para conectar personal de altos niveles en posiciones específicas solicitadas por nuestros clientes.