Wholesale Sales Associate Querétaro

Ciudad de México
Permanente
Tiempo completo

Hace 22 días

Why join us?Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.Purpose of the job:Hiring a Sales advisor in Querétaro, MX who seeks to comply with the individual sales plan and contribute to the annual Retail plan. Proactive and committed to reach and exceed the sales plan by developing new customers.
Apply the use of the available tools for the development of customers, maximizing sales considering internal processes and complete customer satisfaction.
Provide initiative and leadership on the sales floor, developing a deep knowledge regarding Herman Miller's furniture portfolio (collections, trends and new products).Specific responsibilities

Provide personalized advice to our clients:
Product selection; detect customer needs to generate furniture sales, physical and digital (Whatsapp)
Domain of product catalogue, sub-brands, manufacturing times and promotional campaigns.
Make quotes
Sales process | Formats | Complete documents
Post-sale (delivery tracking)
Daily sales report
Product labeling on the sales floor
Compliance with policies and procedures
Conflict resolution
Generate and update the customer database
Report generation
Attend training
Maintenance of the image and cleaning of the Showroom:
Product arrangement, quality assurance in furniture and request for display changes for damaged products or launches, trends.
Main KPIs:
Achievement of goals objectives
Service Excellence (NPS)
Customer satisfaction (0 complaints)
Scope of ppt. sales (commissions)
Correct execution of Retail processes

Direct ReportsN/ADirect internal contacts:
Wholesale Coordinator
Retail Sales Associates
Retail Sales Coordinator
Retail ManagerExternal contacts:Wholesale Store ManagerPerson profileEducation:

Bachelor's degree in industrial design, interior design, architecture or related
Truncated career, technical or studying bachelor's degree. Desirable

Experience:

Minimum experience of 3 years in sales for luxury brands, boutiques or shop in shop fashion, art galleries, designer furniture, leather goods.

Preferred Skills:

Passion for interior design and industrial design
Results-oriented and excellent customer service
Excellent communication and negotiation skills
Knowledge of basic Microsoft Office parcels
That they live in the DESIRABLE work area.
Low - intermediate level of English

Who We Hire?Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at .

MillerKnoll

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