
Software Solution Consultant (Open)
- Ciudad de México
- Permanente
- Tiempo completo
- As our Implementation Consultant in the Legal segment, you will contribute to implementing software solutions while providing exceptional customer service. Your primary duties will include:
- Conducting data gathering to understand current processes and future needs.
- Configuring workflows to meet client requirements.
- Gaining knowledge of the products being implemented.
- Providing ongoing support to clients after go-live.
- Aiding in user acceptance testing and training sessions.
- Facilitating user acceptance testing and ensuring smooth collaboration with users.
- Participating in regular status meetings.
- You're a fit for this role if you possess the following qualities:
- 2-3 years of experience in a client-facing role, preferably in professional services or implementation.
- Strong analytical skills and attention to detail.
- Ability to manage multiple projects simultaneously while maintaining high-quality standards.
- Excellent communication skills (written and verbal) with a strong customer service orientation.
- Highly organized with the ability to work independently and as part of a team.
- Self-motivated and results-oriented.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with HigHQ and ERP System is a plus.
- Familiarity with the legal segment or a degree in Law would be a differential